FAQ Lighting Pad Lounge

How can I clean-up my Lighting Pad Lounge?
Important: switch-off and let the luminaire cool-down before cleaning.

  • Top side (wood and lighting strips): wipe with a soft, damp, cotton cloth.
  • Underside (fleece): carefully clean small stains with water, for tougher stains use a pH-neutral, perfume-free soap.
  • Underside (lenses): wipe lenses with a soft -if necessary dampened- cotton cloth.
  • Underside (Sensor): carefully clean stains on the sensor cover with a clean dry cotton swab.

My luminaire is hanging lopsidedly
The luminaire needs to be mounted on the ceiling by a professional. For horizontal alignment please use the adjustment tool enclosed in the packaging and consider the picture in the mounting instruction or the instruction manual. Both can be found here:
Mounting or Handling.

Can I place objects on the luminaire?
The Lighting Pad Lounge is not suitable to support objects put on its top or hanging off its side. Nimbus is not liable for damages.

The sensor reacts unreliably on my gesture
The sensor registers gestures in an area between 7 to 20 cm below the sensor. We recommend to hold your hand horizontally and even, and to make your gesture clearly: a brisk horizontal “swipe” to turn the light on and off; hold your hand steady and calmly under the sensor to dim the light.

Which app is suitable to operate my Lighting Pad Lounge?
The Lighting Pad Lounge can be operated by gesture or with the Häfele Connect Mesh app. You’ll find a quick guidance in our Instruction Manual:
Handling

Can I switch off the Sensor of the luminaire?
In case you want to deactivate the gesture control of your luminaire, you can switch off its sensor via the Häfele Connect Mesh app. In this case, the luminaire can only be controlled via app or remote control or wall switch.
You can reactivate the sensor any time in the app.

Can I operate the luminaire with a remote control?
You can control your LPL with the Loox Connect Mesh Remote Control (Art Nr 560-309) or the Loox Connect Mesh Push Button (Art Nr 560-310). First you need to upload your LPL as well as the switch in the device list of the app. Then you need to create a group which includes both devices. After this set-up you can control your Lighting Pad Lounge with the remote control.
Nevertheless, the luminaire can still be operated by gesture.

Can I operate several luminaires simultaneously?
Yes! There are several ways to do this. First of all, you need to download the Häfele Connect Mesh App, and upload your luminaires in the product list.
– With the app: set up a group in the app with the relevant luminaires. By operating this group, you’ll address all luminaires in this group simultaneously.
– With the remote control: upload your remote control in the app product list. In the app set up a group with the relevant luminaires and the remote control. Your very first set-up will be stored under “Channel 1” of the remote control device.
– With the sensor of one of the luminaires: you can define one sensor of one specific luminaire as “commander” for multiple luminaires. Define in the app which luminaire takes the lead, select its sensor and set-up a group around this sensor.

Still need support? please contact our after-sales:
After-Sales